HUNDREDS of Vodafone customers across Europe are unable to use their phones or access the internet after a network outage.
Network outage site Down Detector has registered a surge in the number of people reporting issues with the provider in the UK, Ireland, Spain and Italy.
1 Down Detector is reporting issues with the Vodafone networkCredit: Down Detector
Vodafone boasts 19.5million customers in the UK and 44million customers worldwide.
In the UK, mobile phone users in London, Glasgow, Manchester, Birmingham and Nottingham are all experiencing network issues.
Customers in Bristol, Croydon, Milton Keynes, Liverpool and Leeds are also having problems sending text messages and accessing the internet via their phones.
Out of those affected, 39 per cent are having issues with their broadband and 33 per cent are struggling to get their phones to work.
Furious customers have taken to Twitter to express their outrage and frustration.
One person wrote: “#Vodafone down and I’m resorting to carrier pigeons.”
Another said: “Is anyone else having issues with Vodafone broadband and data or is it just me?”
Someone wrote: “Anyone else on Vodafone having internet problems? My broadband and mobile internet have been playing up for the past ten minutes or so.”
One customer in Italy reported: “My Vodafone internet is Milano sucks, it’s has its own will, and it looks like today it’s on strike with the bites down.”
The problems may even be worldwide, with Vodafone Ghana writing on Twitter: “Vodafone Ghana wishes to apologise for the intermittent network challenges experiences by some of our mobile customers.
“Resolving it remains our topmost priority. We shall keep you update. Thanks for your patience.”
Vodafone UK is yet to comment on the ongoing issues.
More to follow…
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