TESCO customers are being warned about a new scam email that could let fraudsters take control of your account.
The supermarket said a number of its shoppers had received a phishing email about a grocery order they hadn’t placed online.
Alamy Tesco is warning customers about a scam email that could let fraudsters access your online account
More than 400,000 phishing emails are reported to Action Fraud every year – and those are just the ones flagged by victims.
Now scammers are targeting Tesco shoppers who have an online account and order groceries for collection or home delivery.
Tesco urged anyone who has received a suspicious email to forward it to its phishing team.
It tweeted to customers: “A number of customers have reported a phishing email regarding an order they haven’t placed.
Twitter Tesco said a number of its customers had received the scam email
“If you think you’ve been sent one, please do not provide any personal details and forward it to email@example.com.”
One customer, Sheila Wooldridge, said she had money taken from her account after fraudsters gained access via a fake Tesco scam email.
She wrote on Facebook: “Got taken in by this one, they took money from my account but NatWest refunded me so now never open this, beware.”
It’s not known how many emails have been sent to Tesco customers yet but we’ve asked Tesco and we will update this article if we hear back.
How to spot a fake email or messageIF you’ve received an email or text message claiming to be from your bank or a retailer, then these are the things you should look out for:
Your bank or the retailer will always address a customer by name
They will never ask a customer for their PIN, password or full memorable information
The bank would never ask a customer to click on a link in an email or text message that takes you to a page which asks you for your username, password or any other information
They would never ask a customer to email or text them PINs, card details or passwords
Customers should not click on any links in emails if they have concerns
Customers are encouraged to call their bank if they have any concerns about an email they have received
Phishing is a form of fraud in which an attacker pretends to be reputable entity or person in email or on a website.
It is a method of trying to gather personal information using deceptive e-mails and websites.
It can be a request from your bank or a note from someone in your company — all to make you click a link or download an attachment.
Tesco has a webpage with information on how to protect yourself from phishing emails by revealing the common signs of cyber fraud.
It said a Tesco staff member will never ask for your bank details or your password, so if you see an email requesting these details, report it.
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Yesterday, we warned about another Amazon email scam that lets fraudsters steal your log in details.
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