JACK Wills Christmas gift sets sold in Boots have been recalled after it was discovered that some of the mugs crack when filled with boiling water.
The hot liquid could potentially scald the person drinking from the cup.
1 The Jack Wills gift sets sold at Boots are being recalled
The warning is being issued for both versions of the gift sets, which included a mug and a pair of socks, after the retailer was made aware of the potential safety issue.
Affected boxes of the blue sets have an item code of 8085447 and 8085560 for the pink ones.
The sets, which are popular Christmas presents, were sold between September 2018 and February 2019.
Customers who have either the pink or blue set are being urged not to use it.
Your product recall rightsPRODUCT recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
Instead they should return it to their nearest Boots branch in exchange for a full refund.
Shoppers don’t need to bring proof of purchase and it doesn’t need to be in the original packaging either.
Customers who bought the set as a gift for someone else are also being advised to let them know about the recall as soon as possible.
In a statement issued on the Trading Standards website, the retailer said: “We’re sorry for any inconvenience this may cause you.
“If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004.”
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Other recalls to look out for include a Lynx Christmas gift set that came with a speaker because it could overheat and burn customers.
Superdrug also issued a warning over “fruity” pineapple and papaya and Christmas bauble gift sets as the shower gels could irritate users’ skin.
Hoverboards that were sold at Currys over the festive period have also been recalled over fears that the charger could cause a fire.
Robinson’s fruit shoot sold at McDonald’s and Tesco recalled over fears children could choke on the lid
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