HOSPITAL staff refused to treat an 83-year-old woman – because she was too OLD.
Susan Halbert fell over outside her home in Newton Mearns, Renfrewshire, and broke her arm in two places.
4 Susan Halbert 83, fell outside her house in April and broke her arm in two placesCredit: © Michael McGurk 2019
She was taken to Glasgow’s New Victoria Hospital by paramedics but was told doctors wouldn’t see her because she was over 65.
Mrs Halbert was then taken to A&E at the Queen Elizabeth University Hospital where she had to wait four hours before she was given a splint.
The pensioner, who still has a brace on her arm, said she has “never experienced anything like it”.’I was stunned’
She told the Daily Mail: “The paramedics were as stunned as I was. They even told me they had never heard of someone being too old for treatment before.
“I was very cross at the time because I was there with my arm broken in two places and there was this woman on reception who wasn’t even a doctor telling me I couldn’t go in.
“We are all people. Whether someone is one or 101, we all deserve to be treated the same and not like second-class citizens.”
We are all people. Whether someone is one or 101, we all deserve to be treated the same and not like second-class citizensSusan Halbert
The New Victoria has a minor injuries unit (MIU) which is equipped to deal with limb injuries.
Mrs Halbert has since received an apology from the health board, which claims there was some “confusion” following her fall in April.
A spokesman confirmed there is no upper age limit for patients at the hospital.
He added: “Our MIUs can treat cuts and grazes, insect bites, minor burns, sprains and strains and limb injuries such as a broken ankle.
“However, they are unable to treat more serious conditions such as complex fractures and this patient must have required to be seen in an accident and emergency department.
“We are sorry for any confusion around where this patient should have been sent and that she was unhappy with the care she received.”
Health bosses said they’d happily meet with Mrs Halbert to discuss the incident in more detail.
It’s not the first blunder to hit the NHS hospital.
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In 2015, doctors failed to treat Ebola survivor Pauline Carrerkey when she attended the out-of-hours service complaining she felt unwell.
The nurse, who contracted the deadly infection while volunteering in Africa, was given an anti-sickness injection and sent home.
But her condition soon deteriorated and she had to be airlifted to the Royal Free Hospital in London for treatment.
4 Mrs Halbert, pictured with her husband on her wedding day, was denied treatment at New Victoria Hospital in GlasgowCredit: © Michael McGurk 2019
4 The pensioner had to wait four-hours to be seen at Queen Elizabeth Hospital where she was transferredCredit: © Michael McGurk 2019
4 She still wears a brace on her arm since the fall in AprilCredit: © Michael McGurk 2019
Elderly man with head injury dies after waiting 23 HOURS for ambulance and another 7 to be admitted to Swansea hospital A&E
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