A COUPLE who forked out more than £3,500 for a luxury holiday to Greece fear they will have to cancel their trip after discovering their five star hotel hasn’t been built yet.
Laura Claydon, from Yorkshire, booked the plush hotel in Perissa, in Santorini, but was horrified to discover the hotel is still being built.
Laura Claydon, from Yorkshire, booked a lavish hotel in Perissa, in Santorini but was horrified to discover that TUI had yet to finish building it
TUI A mock-up on the TUI website of what the hotel was supposed to look like
The 55-year-old was sent pictures by a friend on the island showing the derelict land with JCB diggers still working on the site of the Meltemi Blu.
Another holidaymaker told Laura that builders’ working on the site said it would take “at least another ten weeks” before the hotel would be ready for guests.
Tui apologised to guests for the delay in opening the hotel caused by “issues at the port in Santorini which have affected the delivery of materials”.
They initially hoped to open the hotel in mid-May but have now pushed that back to June 4.
Laura and her husband Richard, 53, had planned the luxury getaway after a stressful year.
They are set to go in mid-June.
The mum-of-seven told The Sun: “My husband is self-employed and he only gets one 2 week block a year for a holiday.
The hotel’s opening date keeps getting pushed back
TUI A builder working on the site said it would take at least another ten weeks to complete building work
The couple were planning on holidaying in the luxury resort in mid-June
TUI The hotel is nowhere near completion
“If we’re totally honest we didn’t want a hotel or a holiday where there are kids screaming round the pool all the time.
“The only thing I should be worrying about now is how much stuff I can shove into my suitcase not if the hotel will be built in time.”
She added: “It has been a very stressful time for us both looking after his mother because she has been really unwell and my parents though it would be a good break for us.
“I had always wanted to go to Santorini, and we chose this hotel knowing that it hadn’t been fully completed when we booked it as it was new for that year.
The only thing I should be worrying about now is how much stuff I can shove into my suitcase not if the hotel will be built in timeLaura Claydon
“We have booked with TUI for years and years, never having a problem before. I found a Facebook page for this hotel to see what it was like.
“I found out that a friend of ours knew the woman who was going to be the manager at the hotel, and he told us that she hadn’t been given a start date.
“Then on the Facebook page I saw that there were a lot of comments saying that the hotel hadn’t even been completed.
“I was really upset by this because when I contacted TUI all they said to me was that if I wanted to change my booking it would be an extra £100 for us both.
“I don’t think our hotel is going to be ready by our holiday in mid-June…they have already moved the opening date back from May to June.
“They have said that storms and a port breaking meant that they weren’t able to get the materials and I just think that they won’t get it done at all.
“But they are not offering customers any compensation for ruined holidays…just want more money from them to change it.
“The pictures of it are beautiful and it was just such a shock to see the reality of what we are meant to be staying in.
“They will be lucky if it is ready at all this season, let alone one months’ time…it is absolutely ridiculous.”
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The description of the hotel said it was an ” adults-only hotel’s going to step onto the scene in 2019, showing off seriously contemporary style inside and out” just minutes away from the beach.
A spokesman for Tui told the Sun Online: “We can confirm that there have been issues at the port in Santorini which have affected the delivery of materials and subsequently the opening of the TUI SENSIMAR Meltemi Blu in Perissa, Santorini has been delayed.
“The planned opening date is now June 4. We are very sorry for this delay and the disappointment caused to customers who were due to travel before this date.
“We can confirm that all these customers have been contacted.
“If there is a further delay we will be in direct contact with all TUI customers due to travel to discuss alternative options.”
TUI The 55-year-old was sent pictures by a friend on the island showing the derelict land with JCB diggers still working on the site of the Meltemi Blu
TUI claim the hotel will be ready for guests on June 4
TUI The luxury hotel was planning on welcoming guests next month
Laura is worried the hotel will not open in time