Recently, many passengers with Vietnamese nationality and sufficient
personal papers were refused entry to Singapore at the Changi Airport.
Most of them were women.
situation was reported to the Ministry of Transport (MoT) by the Civil
Aviation Administration of Vietnam (CAAV). This agency asked the MoT to
have support measures so that Vietnamese passengers can get entry into
The CAAV said the airlines that provide flights from
Vietnam to Singapore “were involved in misfortune” because many
Vietnamese passengers, mostly women, could not enter this country.
Denied entry, they had no way to return to Vietnam on the flights of
airlines that transported them to Singapore. This has caused a lot of
difficulties and additional costs for both passengers and air carriers.
the CAAV has asked the Singapore Aviation Administration to work with
immigration authorities to provide airlines with the list of Vietnamese
people who are not recommended to go to Singapore.
The CAAV asked
the Ministry of Transport to work with the Foreign Ministry on the
issue and to send an official diplomatic note to the diplomatic agencies
of Singapore requesting clarification, to coordinate with the relevant
agencies of Vietnam to create favorable conditions for the operation of
the airlines and ensure the rights of passengers.
Traveling to Singapore might now be a nuisance for Vietnamese
women, as they are likely to be held, questioned, and even prevented
from entering the city-state by immigration officers there, a reality
vexing Vietnam’s aviation authorities and airlines.
Many Vietnamese passengers, mostly women, have had their entry to
Singapore denied and been forced to return to their home country
immediately for unknown reasons in recent times, the Civil Aviation
Authority of Vietnam said Wednesday, citing reports from local carriers.
The denied entries resulted in cost overruns for both the airlines and
passengers, according to the carriers, which have called on the aviation
watchdog to intervene.
A 26-year-old woman from District 2, Ho Chi Minh City, who prefers to
be called N., said her first-ever trip to Singapore late last year was
N. went on the trip with a friend of hers, but she was the only one who
was held by an immigrant officer while they were completing entrance
procedures, she recalled.
The Vietnamese visitor was asked a few questions and invited into a locked room to join around 20 of her countrywomen.
Another officer then asked N. about her plan and schedule during her
stay in Singapore, and checked her round-trip air tickets, hotel
addresses and the cash she carried.
She also had to have her fingerprints taken, and posed for a photograph before being allowed to enter the city-state.
“I’d been advised by friends to prepare cash just in case I was asked
to prove I had it, but I had never thought I would be in such a
situation,” N. said.
N.N.H.T., a freelance model who lives in Ho Chi Minh City, had the same
experience when she traveled on her own to Singapore on June 27.
T. was eventually allowed to enter at Singapore Changi Airport after
going through the same steps as N., which took her “a couple of hours,”
the model said in a Facebook status update.
“I was wondering how long it would take other women, who cannot speak English, to be released,” she said.
The model said she was also held for checking on a previous trip to Singapore.
“I knew I would be held again, but I really do not like the way they treat Vietnamese women,” she wrote.
“They humiliated us and I feel disrespected.”
Another Vietnamese visitor, who also had to undergo a 30-minute check
to be able to enter Singapore, said she felt hurt for being treated that
“There were also women of other nationalities on that flight, why were Vietnamese women the only to be held?” she said.
There are many other cases where the held female Vietnamese visitors
failed to pass the checks, and thus had to return to Vietnam
immediately, which airlines said would cost them enormous cost overruns.
“The airlines will have to pay all expenses when denied visitors have
to wait to return to Vietnam, and will ask those passengers to pay them
back later,” the deputy general director of a Vietnamese carrier told Tuoi Tre (Youth) newspaper.
The cost overrun for every passenger held in Singapore is more than US$150, according to the source.
“When we first launched services to Singapore, we had to pay tens of
thousands of U.S. dollars a month for local authorities to cover such
costs,” he said.
The representative of another airline said the company loses up to
VND16 billion ($735,000) a year on carrying female passengers back to
Vietnam after their entry was denied.
“When airlines asked those passengers to pay them back, no one was
willing to open their wallets,” a ground service attendant at Tan Son
Nhat International Airport in Ho Chi Minh City revealed.
The Civil Aviation Authority of Vietnam (CAAV) said it has called on its Singaporean counterpart to work with Singapore’s immigrant agency on the issue.
Singapore should make a list of Vietnamese passengers who are not
encouraged to visit the city-state so that airlines of both countries
can ensure the rights and interests of their passengers, Vietnam’s
aviation watchdog said.
A CAAV official told Tuoi Tre on Wednesday they had yet to receive a response from the Singaporean aviation watchdog.